Orders once placed can be cancelled within 24 hours by reaching out to our customer care.
Order can be cancelled after deducting nominal shipping charges of Rs. 150. Payment will be cleared after verification of the device.
If the customer has not opened the package, the package can be returned within 15 days of receiving the order. The customer has to take responsibility of shipping the package back to us and the payment will be cleared after verification of the device.
All refund amounts will get processed within 7-10 working days from the date of return or cancellation.
We offer a 180 day manufacturing defect guarantee on the Inito Fertility Monitor. Samplytics Technologies Private Limited will offer a free replacement for the Inito Fertility Monitor only if there is a manufacturing defect.
While we take a lot of effort to ensure that every product is thoroughly tested, we understand that sometimes, we make mistakes and cannot match up to your expectations. So if there are still any concerns, do reach out to us and we will see what can be done. Please contact our customer care (Ph: +919742931931/ Email: firstname.lastname@example.org) regarding any defects.
Inito is a precision-engineered product. Please handle with care. The following below are not covered under warranty.
To return your product, you should mail your product to "Samplytics Technologies Private Limited, 1st Floor, #285, 11th Main, Koramangala 4th Block, Bengaluru"
You will be responsible for paying shipping costs for the return. Shipping costs are non-refundable and depending on where you live, the time it may take for your exchanged product to reach you, may vary.